How To Win Friends and Influence People by Dale Carnegie
(Top 10 Quotes)
Period.
And despite being written nearly 100 years ago, the book is certainly
worth its weight in gold and should definitely be reread at least once a year.
So without further delay, here are the top 10 quotes from How To
Win Friends and Influence People by Dale Carnegie (along with some key
takeaway ideas and highlights).
Click on the picture to buy this book.
Top 10 Quotes from How To Win Friends and Influence People:
Quote #1): “You
must develop a deep, driving desire to learn, a vigorous determination to
increase your ability to deal with people.”
Never stop learning — ever.
The moment you think you have “learned everything there is to learn” is
the moment you’re finished.
At the end of the day, virtually everything comes down to your ability
to effectively deal with people. Thus, if you
expect to succeed in the world of sales and business, you must continually
sharpen your people skills.
Quote #2): “When you are displeased, it is much easier
to criticize and condemn than it is to try to understand the other person’s
viewpoint; it is frequently easier to find fault than to find praise; it is
more natural to talk about what you want than to talk about what the other
person wants.”
The impulsive thing to do is usually the wrong thing to do.
It’s critical to develop the habit of understanding the perspective of
others.
Quote #3): “Any fool can criticize, condemn, and
complain — and most fools do.”
Telling someone who angers you “how you really feel” might relieve your
impulsive “itch”, but ask yourself this:
What’s actually accomplished as a result of condemning and criticizing
another person?
The answer is nothing. Absolutely nothing!
You have to fight your mind’s natural impulses to criticize and
condemn.
Throughout the book, Carnegie advocates that you should place yourself
in the shoes of the recipient — to make a conscious
effort to see things from the perspective of others and to respond in a way
that conveys your point, while also making the other person feel important and appreciated.
Quote #4): “The deepest urge in human nature is the
desire to be important … always
make the other person feel important.”
Making others feel important (especially your prospects or customers)
is what all long-term successful business relationships are predicated on.
As Maya Angelou once said: “People will forget what you said, people
will forget what you did, but people will never forget how you made them feel.”
Quote #5): “The only way on earth to influence other
people is to talk about what they want and show them how to get it … talk
in terms of what the other person wants.”
Success in business hinges on your ability to place yourself in the
shoes of other people — especially, the shoes of your prospects and customers.
Never speak about your own personal wants or desires to a potential
customer.
Reason being: People only care about what you can do for them. So it’s
only logical to think and act in terms of the other person’s interests.
Bonus Tip: Know when your sales outreaches
have been read (in real-time), with the MailTag browser extension! It’s 100% free,
forever.
Quote #6): “Listening is one of the highest compliments
we can pay anyone.”
Have you ever noticed how the most successful salespeople are often the
best listeners?
It’s not a coincidence.
In sales, listening is what enables you to acquire crucial information
about the needs of your prospective customers.
To sell more, you must
first listen more.
Quote #7): “There is only one way under the high heaven
to get the best of an argument — and that is to avoid it. Avoid arguments as you would
rattlesnakes and earthquakes.”
You can’t win an argument. Period.
Why? Because even if you succeed in making superior points to the other
person, you will be disliked.
In other words, your “reward” for “winning an argument” is resentment.
So … what do you do? It’s simple! Just avoid the argument
altogether.
As Benjamin Franklin once said:
“A
man convinced against his will, is of the same opinion still.”
Quote #8): “Every successful person loves
the game.”
Virtually all of the incredibly successful people in the world do not
attribute their success to a “desire to make more money”, but rather, a love
for the game.
As John D. Rockefeller once famously said:
“I
know of nothing more despicable and pathetic than a person who devotes all the
hours of the waking day to the making of money for money’s sake.”
Great wealth rarely comes as result of a selfish myopic pursuit of
wealth accumulation.
Quote #9): “We are interested in others when they are
interested in us.”
In the book, Dale emphasizes the importance of developing a sincere
interest in other people.
Reason being: Only
once you become genuinely interested in other people, will other people will
become genuinely interested in you.
In sales, it’s critical to not only develop a sincere interest in
helping your prospects achieve their desired results — but
also, to develop a sincere interest in the prospects themselves.
Quote #10): “In our interpersonal relationships, we
should never forget that all our associates are human begins and hunger for
appreciation.”
Showing appreciation and gratitude will take you farther in life than you
can ever imagine.
While it’s easy to find fault where others have made mistakes, the
wisest people make a habit of finding things to praise.
As Abraham Lincoln once said:
“A
drop of honey catches more flies than a gallon of gall.”
Enjoyed
it..?
We
have a lot more.
Be
Comfortable.
No comments:
Post a Comment